Hi
When the service request is closed, we use the generate invoice preview job to generate the invoice preview. In the invoice preview screen, there are multiple values for Invoice Scope as in the screenshot. When the value for Invoice scope is Request, then the Reference is showing the request id. But when the multiple requests are shown for Invoice scope then, the reference field is not visible, and customer field is visible.
I need to find the corresponding request id for the generated invoice preview or invoice. How to get the service request id for a generated invoice in IFS cloud?
Request Invoice Scope & Reference (Request Id)
