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FAImport External File Upload

  • September 27, 2023
  • 3 replies
  • 254 views

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We have uploaded a file using the FA_Object_Import File Template.  The file loaded with no errors & IFS gave us a message that assets were created; however, we do not see the assets anywhere in IFS:

 

We noticed there is no Record Set No or Record Type ID in the External File Transactions screen:

Here is the template:

 

 

Best answer by VALRHONDAVEE

We have cleared this error.  It was a small tweak to the External File template.  There is a checkbox on the Input Files tab under the Processing Options title called “Skip All” that we had to uncheck.

 

3 replies

william.klotz
Superhero (Customer)
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  • Superhero (Customer)
  • September 27, 2023

Hi @VALRHONDAVEE ,

 

The first screenshot shows the external file transfer lines in the state of unpacked.  I would expect the lines to be in a state of Transferred if the process was fully complete.  The Unpacked state indicates the files have been loaded and unpacked into a temporary holding table but you have one more step to perform.

 

Regards,

William Klotz


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  • Author
  • Sidekick (Customer)
  • September 28, 2023

Thanks for the response.  Now that we are past that issue, we are receiving a new error that I can’t figure out:

When I look at our system, that method does exist:

Not sure what else I need to do to determine the issue.


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  • Author
  • Sidekick (Customer)
  • Answer
  • September 29, 2023

We have cleared this error.  It was a small tweak to the External File template.  There is a checkbox on the Input Files tab under the Processing Options title called “Skip All” that we had to uncheck.