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External supplier invoice load error

  • Feb 25, 2023 11:46 AM UTC
  • 9 replies
  • 607 views

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  • Sidekick (Partner)

I have this load error ‘ The bank account xxxxxx is not valid for Supplier xxx in Company xx.’

Anyone know which part went wrong?

Best answer by Link

Hi @yen 

can you check the pament method of the supplier?

 

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9 replies

Link
Superhero (Customer)
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  • Superhero (Customer)
  • Answer
  • Feb 27, 2023 8:34 AM UTC

Hi @yen 

can you check the pament method of the supplier?

 


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  • Author
  • Sidekick (Partner)
  • Feb 27, 2023 8:45 AM UTC

@Link I set up as manual method (empty format) as default.   I do have another BGfor payment method and electronic payment addresses is ID 1 with account number.  Does it impact the external supplier invoice if the account format not right?


Link
Superhero (Customer)
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  • Superhero (Customer)
  • Feb 27, 2023 8:53 AM UTC

Hi @yen 

is this your first import of external supplier invoice?

I am not sure but I think you need the payment method. You can also test one import with a payment method.


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  • Author
  • Sidekick (Partner)
  • Feb 27, 2023 9:14 AM UTC

Hi Does the number format would affect it?  As I entered as 123-12354-1 


Link
Superhero (Customer)
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  • Superhero (Customer)
  • Feb 27, 2023 9:30 AM UTC

Hi @yen 

is that a format for the account,?

If the number format isn’t right IFS will give an error message. 


Furkan Zengin
Ultimate Hero (Partner)
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  • Ultimate Hero (Partner)
  • Feb 27, 2023 9:38 AM UTC

Hi @yen 

You have a basic data setup on external supplier invoice parameters. You can uncheck the field if you dont want to validate bank details

 

If you want to validate it, the bank account entered on external supplier invoice must be entered on the supplier payment address. Format matters only when you are using IBAN. If you enter a country code at the beginning of bank account, e.g. GB then IFS will validate IBAN according to IBAN Validation Information window.

 

Hope this helps


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  • Author
  • Sidekick (Partner)
  • Feb 27, 2023 9:55 AM UTC

@gumabs It was unchecked. 


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  • Author
  • Sidekick (Partner)
  • Apr 24, 2023 2:42 PM UTC

I found the culprit.  It was the account number shouldn’t have entered as xxxx-xxx, the “-“ is the culprit in the Eletronic Payment Address


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  • Do Gooder (Partner)
  • Nov 20, 2024 8:49 PM UTC

Hi ​@Furkan Zengin,

I am getting the same error mentioned above.  

Will there be a validation happening even if validate payment address is not selected in external supplier invoice parameters?

When I checked, in the supplier side, a default cash account per customer has been defined. But, an electronic payment address has not been defined in the supplier window in the customer side.

Still end up getting the same error.

Thank you in advance and appreciate your assistance.

 

Kind regards,

NishaniF