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External File Upload Error - Budget

  • December 4, 2025
  • 0 replies
  • 15 views
C
Sidekick (Customer)
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I am attempting to upload a budget period using the external file assistant and a template that has been provided.  When clicking finish I get an error stating the load file “contains rows with state Unpack error” - 

 

Error Received after clicking “Finish”

 

Below is a screenshot of the file I am attempting to upload - 

 

 

 

When I go and view the external file transaction for the failed load, I see that row 1 is the source of the unpack error.  Specifically, it states “Invalid value format or invalid Decimal Symbol in the Loaded File.” - 

 

Screenshot showing row 1 with an Unpack error stating “Invalid value format or invalid Decimal Symbol in the Loaded File.”

 

I am a bit confused why row 1 would be causing the error because there is an External File Template Control for this specific template that states Row 1 should be skipped if the first value it finds is “ACCOUNT” which is true for this excel file.  Below is a screenshot of that control and also the file template as a whole - 

 

External File Template Control with a rule stating row 1 should be skipped if a value of “ACCOUNT” is met.
Full External File Template Settings

 

Any ideas why this input may be failing?

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