Question

Error when loading external customer invoices

  • 2 September 2020
  • 3 replies
  • 238 views

Userlevel 3
Badge +3

When loading customer invoices from a file Apps10 UD8 getting an error below.

I have the customer set with a payment method with no payment address

Invoice Type = EXTINV, Invoice Series = EX (no series ID as the invoice number is set in the file)

I never had issues in the past so maybe I’m missing a new setting somewhere

thanks in advance!

 

 


3 replies

Userlevel 5
Badge +9

Hi,

Kindly report a case to IFS Global Support with this info and we can proceed to provide a fix for this.

Best regards,
Gayathrie
IFS Global Support

Badge +2

Hi,

Please suggest if there is any data correction/fix available for this issue. I have also encountered the same error.

Userlevel 7
Badge +17

@PUMCCAPPER & @VIKASBISA .

 

Please check the company setup in the invoice tab.

and see If the ‘create Posting at invoice Entry’ check box is selected? If selected, uncheck this and try again to load ext. cust invoices..

 

If the above method works then it is due to a bug in IFS APP10 which has been fixed by a UPD9 patch. (Bug ID 153838)

Reply