Question

Error when creating a new Manual Supplier Invoice On IFS Cloud

  • 8 February 2022
  • 2 replies
  • 142 views

Userlevel 2
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Hello, 

 

We are facing an issue when our developer try to create a Manual Supplier Invoice.
I attached 2 screenshots .
Once we select the supplier, we recieve a server error.
We would appreciate your help.

 

Thank you,
Best regards,
Saber Ben Hassine


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2 replies

Hello,

I’ve tried this in reference databases for Cloud version 21R1 and 21R2 - it works fine after I choosed the supplier.

 

 

It can be caused by some corrupted data or there are missing some important SUs (System Update) to your version of application.

Check if it happens for all supliers or for just one specific.

Also check Aurena version in Settings

on the bottom of this page

 

For R1 there is SU 10 available and for R2 SU 3.

Best Regards,

Pawel

 

Userlevel 2
Badge +2

Hello Pawel,

 

Thank you for your answer.
It was working before, the strange thing that the error came only with the company mentioned above in my screenshot.

Fro your information the version that we are using now is 21.1.5.

 

an update can solve that or which data should be corrected?

Thank you for your help,

 

Best regards,

Saber