When uploading the invoices in external customer invoices, I received the error, “ The invoice does not exist”, although in the batch all rows were transferred ( I can see in external file transactions).
Could you please let me know how to correct the error?
Thank you
Madalina
Hi
I think your invoices have been downloaded but not created.
You can find them on this page: Customer invoices with errors
Or this one: Create customer invoices
You can create them directly on the Customer invoices with errors page by selecting them and clicking on the button at the top of the page.
Regards
Thank you! I cannot find any data in customer invoice with errors. If I try to create invoices from external customer invoice load information, I receive the message “ there are no checked invoices in load..”
any other idea?
Thanks again!
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