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Error in Payment in Full process

  • 2 November 2022
  • 3 replies
  • 96 views

Userlevel 5
Badge +9

Hi All,

I'm receiving below error when I run the "Payment in Full” process. When I investigate this further, I found that employee 2020054 is already terminated on 10/20/2022 and that employee has unpaid expense sheet on 10/14/2022. What are the alternatives I have to fix this issue? 

 

Regards,

MalinG

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Best answer by Shehan Almeida 3 November 2022, 05:13

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3 replies

Userlevel 6
Badge +16

Would you expect to still reimburse this employee?

I would probably advise temporarily activating the employee again and either recording an advance against the expense or running the full expense payment. Depending on what you wish to do with the payment, the advance payment postings can be corrected through a manual posting and this will result in the expense not being included in the employee payment run.

Userlevel 7
Badge +17

Hi,

 

You can see whether this terminated employee is connected to any Former Employee Groups’ and make sure the user who runs the Payment also have access to this Former Emplyee Access Group. 

 

Hope this would work.

 

Best Regards,

Shehan Almeida.

Userlevel 5
Badge +9

Hi @Shehan Almeida and @Ieva Rituma,

Thank you for your reply. I will go through those and get back to you.

Regards,

MalinG

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