Question

End Customer functionality

  • 23 February 2023
  • 3 replies
  • 249 views
G
Rank
Userlevel 6
Badge +10

Hi, 

Does any has a documentation on how End Customer functionality works?  - in terms Finance and Supply Chain.

3 replies

L
Rank
Userlevel 2
Badge +5

Interested in this as well…...

anbouk
Rank
Userlevel 6
Badge +14

Gayan,

Whilst not complete, here is some info about End Customer as per attached.

In summary, when you sell a product via a distributor (A) you want to keep track of the end customer (B) so the end customer (B) and the address is connected to a delivery address of the customer (A). Address details are then copied from the end customer address to the customer address. Customer orders will be created against the customer (A) but information about the end customer (B) will be shown on the customer order lines.

Hopefully this helps in a small way…..

Regards,

Antony

1 Attachment
B
Rank
Badge +3

Gayan,

Whilst not complete, here is some info about End Customer as per attached.

In summary, when you sell a product via a distributor (A) you want to keep track of the end customer (B) so the end customer (B) and the address is connected to a delivery address of the customer (A). Address details are then copied from the end customer address to the customer address. Customer orders will be created against the customer (A) but information about the end customer (B) will be shown on the customer order lines.

Hopefully this helps in a small way…..

Regards,

Antony

@anbouk  I see that when you add a End Customer it copies the End Customers address but what if you still want to ship it to Customer A and just record the End Customer for export. Would you create a address ID on the End Customer record that is the address of the Customer A or is there a better way to do it?

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