Question

Email Notification for Invoices

  • 18 February 2021
  • 6 replies
  • 518 views
alicedc91
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Hi All, 

Is anyone using the Event Action to notify authorizers of new invoices? It’s triggered via the event “NOTIFY_NEW_INVOICES”. Does this work in Apps10?

Thanks 

Alice

 

Thanks, Alice
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6 replies

S
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We have it setup in V9, I would have thought this carries over similarly to V10.

Have you tried it in V10 and it doesn’t work?  

 

dsj
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We have it setup in V9, I would have thought this carries over similarly to V10.

Have you tried it in V10 and it doesn’t work?  

 

 You need to create a Notification Schedule per company or run it manually in order to trigger the event :)

 

Cheers!

Damith

DSJ - https://dsj23.me
alicedc91
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Userlevel 4
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We have it setup in V9, I would have thought this carries over similarly to V10.

Have you tried it in V10 and it doesn’t work?  

 

 You need to create a Notification Schedule per company or run it manually in order to trigger the event :)

 

Cheers!

Damith

We have it setup in V9, I would have thought this carries over similarly to V10.

Have you tried it in V10 and it doesn’t work?  

 

 

 

Hi Shawn, no worries it is working in Apps10 as well. We didn’t have it setup previously in Apps9.

 

Thanks Damith, I have shared this with the team and we could make it work.

 

Thanks

Alice

 

Thanks, Alice
S
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We have it setup on a schedule to run once a day for New Invoices and for Wrong Authorizer State.  You have to setup one Database Task per event trigger per company.

alicedc91
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We have it setup on a schedule to run once a day for New Invoices and for Wrong Authorizer State.  You have to setup one Database Task per event trigger per company.

Thanks Shawn,

How are you making the “ &MESSAGE_TEXT “ show one invoice per line? The email format is concatenating that bit of the email and it doesn’t look great. We have a case with IFS at the moment for this.

Thanks

Alice

Thanks, Alice
S
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Userlevel 7
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Hi Alice,

I don’t think we’re changing the email message body at all.

I would say normally most users only have 1 per day if they have any, so not sure it is a problem for anyone.

Shawn

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