You cannot import Withholding Tax amounts to IFS using E-Invoice XML.

However, if the supplier has default income type and Withholding Tax set up, then the Withholding Taxes will be calculated when you create the supplier invoice from file.

Best Regards,

Dinusha

Hi @NayDinusG 

Thank you for the update. 

I have completed the supplier WHT setup.

When I uploaded the e-invoice, Income Type was fetched, however in the Tax Withholding/Reporting RMB option, no WHT tax code has been fetched.

Do you know why Tax Code is not fetched?

Thank you

Devanthi

Hi Devanthi,

Seems your set up is correct.

Could you check whether WHT tax codes are fetched to the supplier invoice when you create the supplier invoice manually instead of External file flow for the same supplier ?

Best Regards,

Dinusha

Hi @NayDinusG 

I created a man sup invoice manually and for that invoice WHT codes got fetched.

Thank you 

Devanthi

Hi Devanthi,

What is the IFS Cloud version that your are working with ?

I uploaded an external supplier invoice and the Income Type and WHT tax codes correctly fetched from Supplier.

I think its better if you can ask a Software Developer to do a technical investigation and see why it's not working.

Best Regards,

Dinusha

Hi @NayDinusG 

I am using Aurena App10. Did you use a Cloud version?

Also, I’m uploading the e-invoice xml file. Did you use the external supplier file assistant to load this?

Thank you 

Devanthi

Hi Devanthi,

I tested in IFS Cloud version and I used External supplier invoice file (STDSIN3 template).

You can try and see whether it works for loading external supplier invoice file assistant.

May be a bug Aurena App10 .

Best Regards,

Dinusha

Hi, 

Sometime ago (probably more than a few years) R&D updated the external supplier invoice process to better manage / support income type / related data.   I recall the issue at that time, as it was reported for one of my clients. 

I don’t recall the same effort for the XML process.  

If you can use external invoices using one of the standard templates as a basis for your template (copy one of the STD templates, and adjust as needed), then that should solve your issue.  

The other option is to report this to support as a call center case.  

Best regards, 

Thomas

Hi @NayDinusG 

I used an external file template and loaded the invoice to the same supplier. Then WHT lines got fetched in the manual supplier invoice. This issue happens when I upload using XML file.

Thank you and best regards,

Devanthi

Hi @Thomas Peterson 

I used a standard external supplier invoice template and uploaded the invoice. Withholding lines got created in the manual supplier invoice. But when I uploaded the e-invoice xml file (for the same supplier) it does not generate the withholding lines in the manual supplier invoice. Income Type got fetched, but not data is created in the Manual Supplier Invoice > Tax Lines, Withholding screen.

Thank you and best regards,

Devanthi

Hi, 

You should report this to support via logging an issue with support.