Question

DD proposal - Default cash account error

  • 10 May 2022
  • 1 reply
  • 72 views

Userlevel 6
Badge +9

Getting following error when creatingg a Direct Debit order?

 

No default cash account in ‘Payment Institute’ for payment currency ‘GBP’ or accounting currency ‘GBP’

 

How do I update this??

 


1 reply

Userlevel 4
Badge +6

Hi @SMcLees

Could you please check whether the Payment Institute used to create the Direct Debiting Payment Order is connected with a Default Cash account for GBP in the Cash Account window as follows?

 

Please let me know your thoughts.

Regards,

Lihini.

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