Question

Customer Statement of Account report takes hours to generate

  • 30 March 2022
  • 1 reply
  • 56 views

Userlevel 3
Badge +9

Trying to generate Customer Statement of Account for (6 months +) using Order reports. It is taking hours to generate a single report for a single customer. Any ways to speed it up?


1 reply

Userlevel 6
Badge +7

Hi @FPayab 

There are general fixes available for performance issue(s).

Please contact IFS Support with exact details such as environment, company, other criteria used when extracting the report to see whether there are possible fixes available.

 

Since you have already restricted filtering criteria by limiting to one customer and hope it is not possible to break down into months which would speed-up.

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