+1
On Apps 8 has anyone experienced a sporadic problem when deleting Customer Offsets on the Financials> Accounts Receivable> Manual Payment> Customer Offset screen ?
From time to time we get the message ‘The field [Cash Amount] must have a value’
95% of the time it’s fine !
Any ideas would be gratefully received :-)
+18
Hi
You could try refreshing the server cache to see if it resolves the issue. In order to do that, navigate to the Refresh Server Cache window, check all the checkboxes and hit Refresh. Once the refreshing is complete, log out of the application and log back in.
If that doesn’t resolve your issue, it’s better to create a case and report to IFS Support as it will be a bit hard to pinpoint what’s wrong without debugging it.
Himasha
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