CUSTOMER OFFSET ON AVANCE INVOICE

Hello,

Advance invoice cannot be offset. Advance payments can be offset. You must receive a payment against advance invoice. The payment will be CUPIA transaction. Then you can offset  positive CUPIA with a negative CUPIA.

Hope this helps

Thanks for your answer.

So i have a payment against the advance invoice.

But i am not able to offset the cupia 10 with another cupia (Then you can offset  positive CUPIA with a negative CUPIA)

.

Hi @FABPO 

For all CUPIA transactions you are in payable position (they are all negative value). To make an offset, you must have at least 1 debit and 1 credit transaction. 

I understand your case but your transactions are not correct. You had to create an advance invoice with negative value, then make a payment to customer so your new CUPIA would be a positive value. Only after this you can offset positive and negative CUPIA transactions.

Thanks, I have generated a partial payment via mixed payement, raison why I have a negative CUPIA.

According to you, which transaction generates a positive CUPIA?

Hello

You can create an advance invoice with a negative value. Then your CUPIA will be a positive value.

@Furkan Zengin can you tell me how one creates a customer advanced invoice with a negative value?  When I try to do so, the create button becomes greyed out.

Can the same Advance Debit Invoice and Advance Credit Invoice, be used in Customer Payment Proposal and then it can offset against each other.

Hi,

a way to get rid of an unpaid Advance Invoice is, to use a write off code mapping it against the account used in IP19. It will not create a payment in advance, which will usually happens, when setting of a Advance Invoice with a payment or another invoice or credit note.

Kind regards
Ralph