While processing the Customer direct debit , i am getting error message -- CD-1239999 is blocked for Direct debiting.we followed the steps.First I go to Customer Payment Proposal screen I right click and select Create Direct Debiting Proposal Fill the details. Once I press OK the collection should process and create a file for me to Acknowledge and then create an order with Instead I get the below error message where I have to then block the mentioned invoice for collection but when checking each of the invoices they should all be allowed so I don’t get why they are being blocked by IFS??CD-1239999 is blocked for Direct debiting.

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Customer Direct Debiting invoice blocked

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While processing the Customer direct debit , i am getting error message -- CD-1239999 is blocked for Direct debiting.

we followed the steps.

First I go to Customer Payment Proposal screen
I right click and select Create Direct Debiting Proposal
Fill the details.
Once I press OK the collection should process and create a file for me to Acknowledge and then create an order with
Instead I get the below error message where I have to then block the mentioned invoice for collection but when checking each of the invoices they should all be allowed so I don’t get why they are being blocked by IFS??

CD-1239999 is blocked for Direct debiting.

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Best answer by Shehan Almeida 20 September 2021, 19:16