Question

Customer Delivery tax info setup: tab Taxes not available

  • 22 March 2022
  • 2 replies
  • 204 views

Userlevel 4
Badge +6

Hi there,

In IFS9 I want to add a Tax Code to a Customer : Address tab - Delivery Tax Information tab - Tax Liability : TAX - tab Taxes.

However this last tab is grayed out and as I'm working under user IFSAPP I'd expect I have all rights?

Does anymore know the cause of this?

Thx!

Regards,

Martin Broekman

 


This topic has been closed for comments

2 replies

Userlevel 7
Badge +17

Hi,

 

This will work if your company and customer are both setup as sales tax. 

 

 

Shehan Almeida. 

Userlevel 5
Badge +11

Hi,

in a VAT environment the tax code will be fetched from the sales part if the adress is setup to be taxable with local tax.

e.g.

Company NL - Customer NL / Address TAX = tax code from sales part (Local tax)

Company NL - Customer FR / Address  EXEMPT = tax free tax code needs to be setup (e.g. for EU Sales) 

Company NL - Customer US / Address  EXEMPT = tax free tax code needs to be setup (e.g. for Non-EU Sales)

As explained by shehan the setup will be different for sales tax.

Regards

Ralph