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Question

Customer Delivery tax info setup: tab Taxes not available

  • March 22, 2022
  • 2 replies
  • 325 views

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Hi there,

In IFS9 I want to add a Tax Code to a Customer : Address tab - Delivery Tax Information tab - Tax Liability : TAX - tab Taxes.

However this last tab is grayed out and as I'm working under user IFSAPP I'd expect I have all rights?

Does anymore know the cause of this?

Thx!

Regards,

Martin Broekman

 

This topic has been closed for replies.

2 replies

Shehan Almeida
Superhero (Partner)
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  • Superhero (Partner)
  • 271 replies
  • March 22, 2022

Hi,

 

This will work if your company and customer are both setup as sales tax. 

 

 

Shehan Almeida. 


Ralph Gericke
Superhero (Employee)
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  • Superhero (Employee)
  • 220 replies
  • March 24, 2022

Hi,

in a VAT environment the tax code will be fetched from the sales part if the adress is setup to be taxable with local tax.

e.g.

Company NL - Customer NL / Address TAX = tax code from sales part (Local tax)

Company NL - Customer FR / Address  EXEMPT = tax free tax code needs to be setup (e.g. for EU Sales) 

Company NL - Customer US / Address  EXEMPT = tax free tax code needs to be setup (e.g. for Non-EU Sales)

As explained by shehan the setup will be different for sales tax.

Regards

Ralph