Hello IFS Community,
I have a question regarding discount calculation behavior in IFS Cloud.
When we configure both a Customer Agreement Discount and a Charge Type Discount, we are seeing that the Charge Type Discount is applied on the net amount (after other discounts are taken), instead of being calculated on the gross amount as we would expect.
This creates issues in our pricing logic because certain charge‑type discounts—based on our commercial agreements—must be calculated on the gross line price, regardless of whether other discounts apply.
→ Is there a configuration or setting in IFS Cloud that allows Charge Type Discounts to be calculated on the gross amount instead of the net amount?
If this is standard IFS behavior, are there workarounds or alternative setups (e.g., charge methods, discount precedence, pricing rules, or custom events) that would allow us to change the calculation base?
Any guidance or examples from those who have handled similar requirements would be greatly appreciated.