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Question

Customer 360 view in IFS Aurena

  • December 29, 2021
  • 4 replies
  • 246 views

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There is a customer 360 window in the IFS Internet Explorer. Where can we find the same window in the IFS Aurena?

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4 replies

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  • Sidekick (Employee)
  • 24 replies
  • December 29, 2021

Hi @Manavi Weerarathne,

You can try navigating into the IFS Aurena window and searching for the relevant customer of,

  • Application Base Setup -> Enterprise -> Customer -> Customer 360

Thanks.

Best regards,

Shamalaka Perera


MadushaDissanayake
Superhero (Employee)
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  • Superhero (Employee)
  • 211 replies
  • December 29, 2021

Hi Manavi,

 

1. Go to Customer page
2. Select any Customer (eg: FR_AIRBUS)
3. Click on 'Customer 360' 

4. It will direct you to Customer 360 page of the customer

 

Thanks and Best Regards

Madusha


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  • Author
  • Do Gooder (Partner)
  • 3 replies
  • December 29, 2021

How do I can find this window in Aurena?


Rasika Lakmal
Superhero (Customer)
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  • Superhero (Customer)
  • 214 replies
  • December 29, 2021

The Customer 360 window is in Aurena. If you still can’t see the screen, it may be due to permission. Can you check with app-owner login?