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Question

Credit note & Correction invoice approval flow

  • Oct 30, 2020 11:21 AM UTC
  • 2 replies
  • 758 views
Sidekick (Customer)
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How to handle / create approval flow in IFS to Credit notes and correction invoices? We found approval flow for manual voucher but nothing for credit / correction invoices.

    2 replies

    Shehan Almeida
    Superhero (Partner)
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    • Shehan Almeida
    • Superhero (Partner)
    • Oct 30, 2020 1:10 PM UTC

    @MirjaK There in no separate approval flow for customer credit or correction invoice. However, this can be controlled using permissions.

    Hope this helps.

    Shehan Almeida. 

      Sidekick (Customer)
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      • acjedynak
      • Sidekick (Customer)
      • Jul 28, 2023 2:53 PM UTC

      @MirjaK our business has struggled similarly in that we require customer credit invoice approvals over a certain dollar amount. We are also on APP10. Have you discovered an effective workaround?

       

      I have created an Idea on the community to introduce this as a feature. Please vote on it if you would like to see this feature introduced!

       

       

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