Getting this error when trying to do a credit card refund in App10
On or original CC payment there is no check or series referenced.
Where am I missing a basic data setup. I went through all the payment documents series and all look good
Question
Credit Card Refunds
Hi,
The only place I know of where you set up Check Series is here:
Financials\Payment Basic Data\Payment Documents\Payment Documents
From the RMB option Payment Document Number Series
Not sure that is the problem, rather I think it is because the original payment did not pick up a Check Series/Check No in the first place.
Sorry I can’t be much more help.
Cheers,
Graham
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.