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Credit Card Integration - APPS10 AURENA NOT PROMPTING FOR CSC CODE

  • 8 November 2022
  • 2 replies
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Hi everyone, 

 

Working through integrating IFS with CyberSource on APPS10 Aurena. We’re able to get test transactions to process within the Customer Order Credit Card screens, however, we’re noticing that the CSC code is not being requested in Aurena, but it is getting requested when we attempt to do the same thing in Enterprise Explorer. 

We have verified on the basic data the Credit Card Gateway has CSC as required. 

 

The below is for the same customer credit card for two different customer orders.

Enterprise Explorer

After a RMB “Authorize Card” from the credit portion of an order, presented with a request to enter the CSC code.

 

 

Aurena

After doing something similar in Aurena, the authorization request is sent, despite a message surfacing that a CSC will be required, 

 

Has anyone else seen this? It seems like a bug in Aurena’s behavior, but wanted to check here before submitting a ticket with IFS. 

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Best answer by leadingzeros 29 November 2022, 22:38

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Opened up a ticket with IFS on this, it was an Aurena issue and they delivered a fix.

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Thank you for coming back to let us know!

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