Related to case ID G2337720, creating this community post for customer’s reference.
“We are working with Bank of America to automate our ACH supplier payments.
We are using the IS020022 payment format to send the payment file. The file is working fine except that the Bank of America system will not accept a company name that is longer than 35 characters.
Our legal name is longer than 35 characters. The file appears to be pulling the name from the company screen. I really want to keep the legal name on the company record. Is there anything we can do to have a different company name pull into the ISO payment file?
I did try to put a shorter name in the company's own address ID on the address that is the default for pay. This did not work.
Best Regards,
Tharindu