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Client not found in IFS Business Reporter

  • March 11, 2022
  • 6 replies
  • 570 views

tharindukshan
Sidekick (Employee)
Forum|alt.badge.img+7

Hi,

Any clue for this? šŸ¤”

Ā 


Regards,

Tharindu

Best answer by Dinushi Liyanage

HiĀ @tharindukshanĀ ,

It might be because the IAM (Identity Access Management) client ID configurationĀ is not set up or it’sĀ disabled forĀ Business Reporter for the environment you are trying. If you have appowner access, please check the same.

Check slides 39 and 40:
https://ifs.sharepoint.com/:p:/r/sites/IFSCloudProdInfo/_layouts/15/Doc.aspx?sourcedoc=%7BB8C237AE-F50D-4094-8EBC-FD16DDA7CE92%7D&file=BusinessModellingReportingAndAnalyticsNews21R1.pptx&action=edit&mobileredirect=true&DefaultItemOpen=1

Kind regards,
Dinushi

Hello,

Glad if you could mark this as the best answer if it answered your question.
Thanks!

Kind regards,
Dinushi

This topic has been closed for replies.

6 replies

Hi,

I’ve checked and on my laptop it works fine :

Ā 

Maybe try to uninstall add-on and install again from this button:

Ā 

Best Regards,

Pawel

Ā 


tharindukshan
Sidekick (Employee)
Forum|alt.badge.img+7
  • Author
  • Sidekick (Employee)
  • 20 replies
  • March 11, 2022

Hi Pawel,

Thank you for the reply 😊
I’m getting this for one of the environments. It’s working fine for other environments.

Regards,

Tharindu


Dinushi Liyanage
Hero (Employee)
Forum|alt.badge.img+11
  • Hero (Employee)
  • 165 replies
  • March 11, 2022

HiĀ @tharindukshanĀ ,

It might be because the IAM (Identity Access Management) client ID configurationĀ is not set up or it’sĀ disabled forĀ Business Reporter for the environment you are trying. If you have appowner access, please check the same.

Check slides 39 and 40:
https://ifs.sharepoint.com/:p:/r/sites/IFSCloudProdInfo/_layouts/15/Doc.aspx?sourcedoc=%7BB8C237AE-F50D-4094-8EBC-FD16DDA7CE92%7D&file=BusinessModellingReportingAndAnalyticsNews21R1.pptx&action=edit&mobileredirect=true&DefaultItemOpen=1

Kind regards,
Dinushi


tharindukshan
Sidekick (Employee)
Forum|alt.badge.img+7
  • Author
  • Sidekick (Employee)
  • 20 replies
  • March 14, 2022

Hi @Dinushi LiyanageĀ ,

THank you so much šŸ˜€
Will check that 😊

Regards,

Tharindu


Dinushi Liyanage
Hero (Employee)
Forum|alt.badge.img+11
  • Hero (Employee)
  • 165 replies
  • Answer
  • March 17, 2022

HiĀ @tharindukshanĀ ,

It might be because the IAM (Identity Access Management) client ID configurationĀ is not set up or it’sĀ disabled forĀ Business Reporter for the environment you are trying. If you have appowner access, please check the same.

Check slides 39 and 40:
https://ifs.sharepoint.com/:p:/r/sites/IFSCloudProdInfo/_layouts/15/Doc.aspx?sourcedoc=%7BB8C237AE-F50D-4094-8EBC-FD16DDA7CE92%7D&file=BusinessModellingReportingAndAnalyticsNews21R1.pptx&action=edit&mobileredirect=true&DefaultItemOpen=1

Kind regards,
Dinushi

Hello,

Glad if you could mark this as the best answer if it answered your question.
Thanks!

Kind regards,
Dinushi


tharindukshan
Sidekick (Employee)
Forum|alt.badge.img+7
  • Author
  • Sidekick (Employee)
  • 20 replies
  • May 25, 2022

HiĀ @tharindukshanĀ ,

It might be because the IAM (Identity Access Management) client ID configurationĀ is not set up or it’sĀ disabled forĀ Business Reporter for the environment you are trying. If you have appowner access, please check the same.

Check slides 39 and 40:
https://ifs.sharepoint.com/:p:/r/sites/IFSCloudProdInfo/_layouts/15/Doc.aspx?sourcedoc=%7BB8C237AE-F50D-4094-8EBC-FD16DDA7CE92%7D&file=BusinessModellingReportingAndAnalyticsNews21R1.pptx&action=edit&mobileredirect=true&DefaultItemOpen=1

Kind regards,
Dinushi

Hello,

Glad if you could mark this as the best answer if it answered your question.
Thanks!

Kind regards,
Dinushi


Hi Dinushi,

Sorry for my late reply.
Yeah it worked. I was able to setup the IAM client :)
Thank you