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Client not found in IFS Business Reporter

  • 11 March 2022
  • 6 replies
  • 383 views

Userlevel 3
Badge +7

Hi,

Any clue for this? 🤔

 


Regards,

Tharindu

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Best answer by Dinushi Liyanage 17 March 2022, 18:22

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6 replies

Hi,

I’ve checked and on my laptop it works fine :

 

Maybe try to uninstall add-on and install again from this button:

 

Best Regards,

Pawel

 

Userlevel 3
Badge +7

Hi Pawel,

Thank you for the reply 😊
I’m getting this for one of the environments. It’s working fine for other environments.

Regards,

Tharindu

Userlevel 5
Badge +11

Hi @tharindukshan ,

It might be because the IAM (Identity Access Management) client ID configuration is not set up or it’s disabled for Business Reporter for the environment you are trying. If you have appowner access, please check the same.

Check slides 39 and 40:
https://ifs.sharepoint.com/:p:/r/sites/IFSCloudProdInfo/_layouts/15/Doc.aspx?sourcedoc=%7BB8C237AE-F50D-4094-8EBC-FD16DDA7CE92%7D&file=BusinessModellingReportingAndAnalyticsNews21R1.pptx&action=edit&mobileredirect=true&DefaultItemOpen=1

Kind regards,
Dinushi

Userlevel 3
Badge +7

Hi @Dinushi Liyanage ,

THank you so much 😀
Will check that 😊

Regards,

Tharindu

Userlevel 5
Badge +11

Hi @tharindukshan ,

It might be because the IAM (Identity Access Management) client ID configuration is not set up or it’s disabled for Business Reporter for the environment you are trying. If you have appowner access, please check the same.

Check slides 39 and 40:
https://ifs.sharepoint.com/:p:/r/sites/IFSCloudProdInfo/_layouts/15/Doc.aspx?sourcedoc=%7BB8C237AE-F50D-4094-8EBC-FD16DDA7CE92%7D&file=BusinessModellingReportingAndAnalyticsNews21R1.pptx&action=edit&mobileredirect=true&DefaultItemOpen=1

Kind regards,
Dinushi

Hello,

Glad if you could mark this as the best answer if it answered your question.
Thanks!

Kind regards,
Dinushi

Userlevel 3
Badge +7

Hi @tharindukshan ,

It might be because the IAM (Identity Access Management) client ID configuration is not set up or it’s disabled for Business Reporter for the environment you are trying. If you have appowner access, please check the same.

Check slides 39 and 40:
https://ifs.sharepoint.com/:p:/r/sites/IFSCloudProdInfo/_layouts/15/Doc.aspx?sourcedoc=%7BB8C237AE-F50D-4094-8EBC-FD16DDA7CE92%7D&file=BusinessModellingReportingAndAnalyticsNews21R1.pptx&action=edit&mobileredirect=true&DefaultItemOpen=1

Kind regards,
Dinushi

Hello,

Glad if you could mark this as the best answer if it answered your question.
Thanks!

Kind regards,
Dinushi


Hi Dinushi,

Sorry for my late reply.
Yeah it worked. I was able to setup the IAM client :)
Thank you