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Client not found in IFS Business Reporter


tharindukshan
Sidekick (Employee)
Forum|alt.badge.img+7

Hi,

Any clue for this? 🤔

 


Regards,

Tharindu

Best answer by Dinushi Liyanage

Dinushi Liyanage wrote:

Hi @tharindukshan ,

It might be because the IAM (Identity Access Management) client ID configuration is not set up or it’s disabled for Business Reporter for the environment you are trying. If you have appowner access, please check the same.

Check slides 39 and 40:
https://ifs.sharepoint.com/:p:/r/sites/IFSCloudProdInfo/_layouts/15/Doc.aspx?sourcedoc=%7BB8C237AE-F50D-4094-8EBC-FD16DDA7CE92%7D&file=BusinessModellingReportingAndAnalyticsNews21R1.pptx&action=edit&mobileredirect=true&DefaultItemOpen=1

Kind regards,
Dinushi

Hello,

Glad if you could mark this as the best answer if it answered your question.
Thanks!

Kind regards,
Dinushi

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Hi,

I’ve checked and on my laptop it works fine :

 

Maybe try to uninstall add-on and install again from this button:

 

Best Regards,

Pawel

 


tharindukshan
Sidekick (Employee)
Forum|alt.badge.img+7

Hi Pawel,

Thank you for the reply 😊
I’m getting this for one of the environments. It’s working fine for other environments.

Regards,

Tharindu


Dinushi Liyanage
Hero (Employee)
Forum|alt.badge.img+11

Hi @tharindukshan ,

It might be because the IAM (Identity Access Management) client ID configuration is not set up or it’s disabled for Business Reporter for the environment you are trying. If you have appowner access, please check the same.

Check slides 39 and 40:
https://ifs.sharepoint.com/:p:/r/sites/IFSCloudProdInfo/_layouts/15/Doc.aspx?sourcedoc=%7BB8C237AE-F50D-4094-8EBC-FD16DDA7CE92%7D&file=BusinessModellingReportingAndAnalyticsNews21R1.pptx&action=edit&mobileredirect=true&DefaultItemOpen=1

Kind regards,
Dinushi


tharindukshan
Sidekick (Employee)
Forum|alt.badge.img+7

Hi @Dinushi Liyanage ,

THank you so much 😀
Will check that 😊

Regards,

Tharindu


Dinushi Liyanage
Hero (Employee)
Forum|alt.badge.img+11
Dinushi Liyanage wrote:

Hi @tharindukshan ,

It might be because the IAM (Identity Access Management) client ID configuration is not set up or it’s disabled for Business Reporter for the environment you are trying. If you have appowner access, please check the same.

Check slides 39 and 40:
https://ifs.sharepoint.com/:p:/r/sites/IFSCloudProdInfo/_layouts/15/Doc.aspx?sourcedoc=%7BB8C237AE-F50D-4094-8EBC-FD16DDA7CE92%7D&file=BusinessModellingReportingAndAnalyticsNews21R1.pptx&action=edit&mobileredirect=true&DefaultItemOpen=1

Kind regards,
Dinushi

Hello,

Glad if you could mark this as the best answer if it answered your question.
Thanks!

Kind regards,
Dinushi


tharindukshan
Sidekick (Employee)
Forum|alt.badge.img+7
Dinushi Liyanage wrote:
Dinushi Liyanage wrote:

Hi @tharindukshan ,

It might be because the IAM (Identity Access Management) client ID configuration is not set up or it’s disabled for Business Reporter for the environment you are trying. If you have appowner access, please check the same.

Check slides 39 and 40:
https://ifs.sharepoint.com/:p:/r/sites/IFSCloudProdInfo/_layouts/15/Doc.aspx?sourcedoc=%7BB8C237AE-F50D-4094-8EBC-FD16DDA7CE92%7D&file=BusinessModellingReportingAndAnalyticsNews21R1.pptx&action=edit&mobileredirect=true&DefaultItemOpen=1

Kind regards,
Dinushi

Hello,

Glad if you could mark this as the best answer if it answered your question.
Thanks!

Kind regards,
Dinushi


Hi Dinushi,

Sorry for my late reply.
Yeah it worked. I was able to setup the IAM client :)
Thank you


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