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Cash box error

  • Mar 15, 2022 2:50 PM UTC
  • 6 replies
  • 221 views

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Dear experts,

When I entered the cash box transaction, it had not been transferred by providing the error below.

Appreciate it if anyone of you can assist on this matter. 

 

Best answer by Adam Bereda

If I can see well, you have report 2007/1 in status Approved and 2007/2 (?) in status Entered. On the first screenshot, you were trying to create report 2007/3. It will not be possible until 2007/2 is Entered - it must be Approved first.

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6 replies

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  • Hero (Customer)
  • Mar 15, 2022 2:52 PM UTC

Please check if other cash reports are approved (only one cash box report can be active at a time)


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  • Author
  • Sidekick (Partner)
  • Mar 15, 2022 3:08 PM UTC

Please check if other cash reports are approved (only one cash box report can be active at a time)

If possible, kindly send me a screen picture of that screen.


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  • Hero (Customer)
  • Mar 15, 2022 3:21 PM UTC

You can use same window (Cash Box) querying for reports in Entered status.

Or in Cash Boxes Analysis (screen from v. 10, in v. 7.5 it was Overview Cash Box) 

 


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  • Author
  • Sidekick (Partner)
  • Mar 16, 2022 6:48 AM UTC

I have only one transaction. However, I am getting the same error continuosly.

 


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  • Hero (Customer)
  • Answer
  • Mar 16, 2022 8:02 AM UTC

If I can see well, you have report 2007/1 in status Approved and 2007/2 (?) in status Entered. On the first screenshot, you were trying to create report 2007/3. It will not be possible until 2007/2 is Entered - it must be Approved first.


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  • Author
  • Sidekick (Partner)
  • Mar 16, 2022 12:35 PM UTC

@Adam Bereda Thank you.