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I’m trying to generate a supplier payment but keep getting an error saying Cash Account DISBURSE (our disbursement account) is not available in Payment Institute Bank. However, when I go to payment institute I can see it listed as an option.
Does anyone have an idea of what may be causing this?
Hi
This can occur if the Payment Institute Bank is not connected to the cash account DISBURSE.
Therefore, please check window Financials > Payment Basic Data > Cash Book > Cash Accounts, if the record exists with the relevant cash account (DISBURSE) connected to the payment Institute Bank.
Thank You,
Sandaru
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