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Is it possible to cancel a already posted customer invoice?  I know you can cancel a preliminary invoice, but are there any options to reverse a posted invoice?

Thanks, Mark

Hi,

According to the IFS Help page of Apps 9, changes can only be made if the invoice is not printed (=Preliminary). I think it is the same for your version.

I checked the official help page (F1) title: "Modify Customer Order Invoice" maybe also available for Apps 10?


In order to modify or reverse a posted invoice, we deal with credit invoices:

  • Reason A: Invoiced by mistake, 1x 100% credit invoice to book out
  • Reason B: Incorrect invoice amount, which resulted in a first 100% credit invoice to book it out and a subsequent credit invoice with minus and revised line amounts.

Best,
Lidija

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