Question

Can't Cancel payment order after seeing Check Payment Details popup window

  • 3 February 2022
  • 1 reply
  • 94 views

Userlevel 5
Badge +9

I am creating a new payment proposal for payment method of ‘check’, acknowledging the payment proposal and creating the payment order. 

I go to the Supplier Payment Orders window and RMB to select create check payment

click ok in the “Print and Create Check Payment popup window

click ok in the Check Payment Details popup window

but as soon as I do, the record is cleared from the Supplier Payment Orders window.

The Report Format  & Output window appears and I can preview my check before printing but I can’t cancel….the check is already processed.  

Is this intended functionality.   Why can’t I ‘Cancel’?  

 

See attached document


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1 reply

Userlevel 6
Badge +13

Yes --- this is intended functionality.   

One should review invoices for payment in their payment proposal and/payment order and make any corrections before creating their checks.    Once you have created the checks if you notice an error you can go to supplier check and void the check.