Question

Business Reporter install failure

  • 6 October 2022
  • 3 replies
  • 44 views

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When installing Business Reporter even with windows Admin rights we cannot get it to work and got this error message in Windows event log. Parts of the program is not installed and the addi-in is not shown in Excel.

On my computer it works and that was installed in March this year. We tried to install it on several computers and got the same error.

 

Only one Excel Addon appears in Excel, the two other will not be installed at all. 

 

 


3 replies

Userlevel 7
Badge +17

Hi @Kenneth Gaddnas ,

 

What version of IFS Applications, Microsoft Windows and Microsoft Excel are you trying to install the Business Reporter?    Are you using the 64bit or 32bit version of Microsoft Excel?

 

Regards,

William Klotz

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We are upgrading from IFS 9 to Aurena and this is meant for forAurena 22.1.3 

Excel version is shown in the picture below

BR Kenneth

 

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The issue is solved. You need to install all these marked programs and the Visual Studio 2010 Tools for Office Runtime needs to be the same language version as the Operating System.

 

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