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Question

BR Report Error: Error while downloading the file. Null.

  • June 1, 2023
  • 2 replies
  • 66 views
D
Do Gooder (Employee)
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Hello Community,

 

A customer faces the problem that BR Reports in PDF format deliver the following error:

(Sorry for the screenshot in german but the original report was automatically deleted)

 

The same report in excel format works well.

Does anyone know a possible cause of this error message?

 

Kind regards

David

    2 replies

    B
    Sidekick (Partner)
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    • BeaLauraA
    • Sidekick (Partner)
    • September 28, 2023

    Hello, 


    Any insight on this topic? 

     

    Best regards, 

     

    Laura

    ashen_malaka_ranasinghe
    Hero (Employee)
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    Hi @Dazide,

    Did you try to run this report through BR tool in Excel? If not, please try to run this report through BR tool and check whether it is possible to get data from the report.

    Find me on LinkedIn as Ashen Malaka: https://www.linkedin.com/in/ashen-malaka-ranasinghe/
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