Hello everyone,
I have a quick question regarding the matching of customer credit notes.
When I issue a credit note from an invoice, it is not automatically matched with the related invoice.
- Creation of a credit note :
The credit note appears as unmatched in the customer analysis screen :
I have to perform the matching manually in the customer offset :
Is this the normal/standard behavior, or is there a setting that allows the credit note to be automatically matched with the invoice?
Since I created the credit note directly from an invoice, it would be logical for it to be automatically matched with that invoice.
Thank you for your help
Regards
