Hi This may be a simple one for some, but we don’t have a large knowledge base at our company for IFS system.
We are a bit behind on version 8.
Is there a way in the system where we can set it up so an Invoice is automatically emailed to a customer once the invoice is generated?
All help is appreciated 😊
+5HI!
I think it is possible for example to use Event 'PDF_REPORT_CREATED'.
In this Even you have to create a new Event Action (type 'e-mail').
In Conditions for performing this action you have to choose REPORT_TITLE = Invoice and for example LANGUAGE_CODE = en
In field 'To': you have to write &PDF_PARAMETER_1
In the field 'From User' you have to write &USER_MAIL_ADDRESS but I'm not sure.
In Attach Files: '&PDF_FILE'
Message As you want.
I'm not sure if you will have to do something more but I would try this way.
Best regards,
Szymon
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