Question

Automatic account matching - "no transactions" for some accounts

  • 18 April 2024
  • 1 reply
  • 13 views

Userlevel 2
Badge +7

Hello, 

 

I am able to run the automatic matching for supplier account for exemple, but there are some accounts for which the background shows warning message “no matched transaction found” even if there are transactions that have to be matched for the period and account indicated (for ex revenue account).


Do you have any idea on the reason why this error message appears for some accounts ?


Thanks in advance for your help

Tanya


1 reply

Userlevel 6
Badge +16

Automatic matching is only supported using 2 attributes - invoice ID and PO number. The accounts with the issues - could it be that the matching key is something different? In that case, matching has to be done manually. 

 

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