Authorize Multiple Invoices

Hi, 

Can the user who does not have visibility of the “Authorise/Acknowledge” option still authorize the same invoices separately via the Posting Proposal page?

Hello

Was the other user added to the group after the invoice was created?

We encountered the same problem.

By removing the step and adding it again, we were able to bypass the issue, but we haven’t found a proper solution yet.

Hi,

Yes they can, but due to integration with another piece of software, we are having to turn off the automatic authorization of matched invoices, so wanted the ability to be able to authorize multiple invoices at once, rather than having to do each one individually.

Thank you

Steph.

Hi,

So the user who can approve multiple was added recently, after all the invoices were on the system and at their current step.

We will give this workaround a try, thank you!

Steph.

That’s the reason. There is a table which is not directly shown in the system which is called something like “invoices I am allowed to see”. The entry to this table is created when the authorization record is saved for the authorizer, superior authorizer or a substitute. That’s why a user who has been added recently cannot authorize invoices created earlier.