Hi,

After upgrading from 22r2 to 23r2.3 we got an issue with outbound customer invoices

Application service update: 23.2.3

Framework service update: 23.2.3

IFS Cloud Web version: 23.2.3.20240131160230.0

IFS OData provider version: 23.2.3.20240130110039.0

In the menu “Customer Invoices with Errors” the “Send Error Messages” says:

ORA-20105: Archive.KEYERR: Report with key does not exist.

We tried to follow the instructions from this 3 year old topic and set the default Life time for report CUSTOMER_ORDER_IVC_REP to 1826 days, but it did not work.

 
And if i try to “Process Invoice” manually it works.

Has anybody had this problem before?