Advance Instant Invoice | IFS Community
Question

Advance Instant Invoice

  • 18 February 2021
  • 6 replies
  • 201 views

Userlevel 6
Badge +8

If I create an advance Instant Invoice is there a reason I cannot se it pull through to customers account or credit analysis?

 

 


This topic has been closed for comments

6 replies

Userlevel 5
Badge +10

Hello - can you provide a screenshot of the invoice in question?

 

Best-

Christy

Userlevel 6
Badge +8

 

 

Userlevel 5
Badge +10

Hello-

 

The invoice is not in a posted status.   Have you checked the customer invoices with error screen?

 

I hope this helps!

 

Best!

Userlevel 6
Badge +8

Hello-

 

The invoice is not in a posted status.   Have you checked the customer invoices with error screen?

 

I hope this helps!

 

Best!

Got this error on the invoice, any idea how to resolve?

 

ORA-20105: Invoice.ACCERROR1: Error (Value is missing or has an invalid time interval for posting type IP17 control type IC2 code part A in company FMS.) occurred while booking Invoice II 9704328.

Userlevel 5
Badge +10

Hello, again-

 

This is an error someone in your finance or admin team likely needs to resolve.  Part of the account map is missing for the invoice.

 

Best-

Christy

Userlevel 7
Badge +14

Hi,

 

Hope the issue is now resolved.

In order to resolve these kind of errors, Go to Posting Control window

Query for Posting Type - IP17, Control Type - IC2 and Code Part -A

Make sure an account has been defined for the relevant Customer Group
If there's an account defined, Zoom to Account and check if the Account Valid From and To Dates are within the time range..

 

Thanks and Best Regards

Madusha