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Question

Address Display on Customer Orders in Cloud

  • January 12, 2026
  • 1 reply
  • 20 views

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Is it possible to have the delivery and invoice address visible without click on the pin by the address id on customer orders?

1 reply

Nikila Dis
Superhero (Employee)
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  • Superhero (Employee)
  • January 13, 2026

Hi ​@Tenecia.Seeley,

Based on the available knowledge data, there is no specific mention of a direct feature or configuration in IFS that allows the delivery and invoice address to be visible without clicking on the pin by the address ID on customer orders. If your requirement is to make these addresses visible directly on the customer order screen without additional clicks, this might require customization or configuration changes. However I think you can add fields such as Delivery Address Name, Delivery Address Description, and Invoice Address Name to the customer order view using page designer. But this approach still does not show the full multi-line postal address, but it significantly improves visibility and usability compared to showing only the address ID.

Regards,

Nikila Dissanayake