We submitted an ACH file to the bank with the wrong account number entered. I need to resubmit to the bank. How do I void the payment in IFS, so the invoice can be paid again?
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Hello-
Have you tried rolling back the supplier payment?
Best-
No, I have not! This is so new to us that I didn’t know what to do. Do the partial rollbacks work well since it is just one supplier that was the issue?
Hello-
The partial rollbacks are a good option as well. You will want to decide if you want to create a whole new payment to fix the file or if you prefer an amended file with the one supplier record.
PS - I am in Apps 10
Best-
Christy
Just please remember that partial rollback do not reverse bank side of the payment, it creates a parked supplier payment instead.
To affect bank, you should close this parked payment by manual supplier payment or mixed payment.
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