Skip to main content
Question

work task competency

  • December 13, 2022
  • 2 replies
  • 58 views

Forum|alt.badge.img+11

hi

I am working in IFS cloud--FSM(request management module). I assigned competency in the task using additional qualifications tab

 

but in dispatch console, when i see view Eligible resource, it does not apply this filter  on competency

2 replies

Forum|alt.badge.img+11
  • Author
  • Sidekick (Customer)
  • December 15, 2022

hi all, any idea?


  • Superhero (Employee)
  • December 15, 2022

That should be working and if it’s not, please raise a support case.