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Question

work task competency

  • Dec 13, 2022 7:40 AM UTC
  • 2 replies
  • 71 views

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hi

I am working in IFS cloud--FSM(request management module). I assigned competency in the task using additional qualifications tab

 

but in dispatch console, when i see view Eligible resource, it does not apply this filter  on competency

2 replies

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  • Author
  • Sidekick (Customer)
  • Dec 15, 2022 6:00 AM UTC

hi all, any idea?


  • Superhero (Employee)
  • Dec 15, 2022 7:18 AM UTC

That should be working and if it’s not, please raise a support case.