Work Order Resource Capacity Error | IFS Community
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Work Order Resource Capacity Error

  • 10 January 2022
  • 1 reply
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Userlevel 6
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Hello, 

Our technicians have begun reporting an error message when closing a Work Order, or attempting to clock into a newly created one. No changes have been made to the Resources themselves. The only change to the system was an update to UPD 12 (apps 10). Any guidance would be greatly appreciated! 

They are all set to use the HR calendar:

 

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Best answer by cjohnson 12 January 2022, 19:44

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Userlevel 6
Badge +16

We were able to resolve this issue by performing a Calculate Resource Capacity on those individuals.  

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