Using the Import/Export feature or the Person Copy feature to create Person records, the mobile_user setting of ‘N’ is being changed to ‘Y’.  Why is this happening?

There is an App Param named MOBILE_USER_LICENSE_TYPES which identifies the license types that enable use of FSM Mobile.  Intending to be helpful, it sets the person.mobile_user = ‘Y’ automatically.

The App Param named MOBILE_USER_LICENSE_TYPES overrides the person.mobile_user value set in Person Import or Copy Person function on Person record creation.

The default value of this parameter is “STUDIO,NAMED,MOBILE”.  This parameter can be changed if desired to restrict the setting of mobile_user to fewer license types.

However, if the App Param is changed to remove any of those license types, e.g., ‘NAMED’, it will not be possible to set person.mobile_user = ‘Y’ on a Person record with a NAMED license type.

Keep in mind that a STUDIO license type is required for access to the Mobile Designer feature. And a Mobile license will not be consumed unless a Person activates a Mobile device.