When it tries to login to the FSM 5.7 Mobile, it shows an error message as “UserNotAuthforDev”.

Reason for this is you have set the database encryption is true in application parameter. So Please do as follow.

1. Go to application parameter
2. Search for “ENCRYPT_MOBILE_DATABASE” and Set it to “N”
3. Reinitialize the mobile device.

You may again think that when the mobile database is not encrypted, anybody can hack my data. But your data is still protected. 

1. For mobile security, IFS rely on the operating system of the mobile device. ( FSM Mobile uses encryption mechanism of Operating system)
2. IOS encrypts contents by default, and Android encrypts contents by default as of Version 6.
3. IFS recommends that users always password protect the device.

We also recommend to use MDM (Mobile device management) solution to remotely wipe data of  stolen or lost devices. Using MDM is makes your life easier to manage mobile device and its applications.  

Further, Customers can prevent export of the mobile database by setting the ENABLE_QUERY_SCREEN app param to ‘N’