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Question

Web client iframed screen parameters are not getting substituted


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  • Sidekick (Partner)
  • 27 replies

Hi team,

 

We have iframed other application url inside FSM Smart Client. We are passing task parameters in the iframed url using the format {{task.task_id}}. It is working fine in smart client. But the same is not working in webclient. In webclient it takes the parameter value as {{task.task_id}}

Can you please advise how to fix this for web client or workaround for this? We need to construct urls through metrix browser as iframes in web client. Basically it should work in webclient rather than smartcliet for us. The URL is unable to substitute e.g. {{task.task_id}} in web client. 

 

Regards,

Ajay

3 replies

Aaron.Sleight
Hero (Employee)
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  • Hero (Employee)
  • 119 replies
  • August 29, 2022

Hi Ajay - The functionality you are requesting is not currently supported in the FSM 6 Web Client.  Please open an Idea for this and we will review.


Aaron.Sleight
Hero (Employee)
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  • Hero (Employee)
  • 119 replies
  • August 30, 2022

@ajayifs I have reviewed this a bit more just now and found this to be a bug with the current web client release.  Please open a support case and we will correct.


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  • Sidekick (Customer)
  • 47 replies
  • September 12, 2022

is there any update on this?

 


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