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Question

want this page in MWO screen

  • May 23, 2023
  • 5 replies
  • 58 views

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In the cloud version technician can see document object connection but technician can’t see the same in MWO . Is there a separate configuration for MWO screen ?

we want below page to be visible in MWO.

 

5 replies

Alexander Heinze
Ultimate Hero (Employee)
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Not sure I understand the business requirement. Why would the technician want to see this page? Wouldn’t they rather need to see the document in the respective context e.g., documents for a task?


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  • Author
  • Sidekick (Customer)
  • May 23, 2023

@Alexander Heinze 

 

When a technician attaches any document , there is no button where he can delete the same in MWO screen but if this page is visible in MWO screen he can delete it.


Alexander Heinze
Ultimate Hero (Employee)
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Ah, understood. So it’s a workaround for the topic you mentioned in the other post.

@James Ashmore is there a way to enable document (not media) deletion in MWO? Otherwise it would probably be worth filing an idea.


JOOLSE
Hero (Employee)
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  • Hero (Employee)
  • May 24, 2023

We do not have delete possibility for document attachment but we already have a request from another product group to introduce this for document attachment as well. We have not decided in which main release it will be done, but please rasie an enhancement request for this, see  post.


James Ashmore
Hero (Employee)
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  • Hero (Employee)
  • May 24, 2023

Thanks Johan. Yes, please raise as an Idea

Cheers

James