Scenario:
Customer signature is obtained for a work order in the mobile app. The work order is then transferred back to IFS. How can the signature be viewed on the work order in IFS?
There is a right click menu for customer signature in the work order in IFS but it is disabled for all of our work orders.
+7Hi
Hope you are referring APPS9 version. I believe you have set up the ‘Workflow Configuration’ accordingly for the reported WO site.
Kind Regards,
Yohan
Yes, we are in APPS9 We have never set up the Workflow Configuration and were able to see them at one point and now we cannot.
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