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Question

Uploaded File Not Refreshing in WebClient Screen Post Upload


Forum|alt.badge.img+8
  • Sidekick (Partner)
  • 27 replies

I have created a custom SLA screen in Ui designer similar to the "Setting Up Priority" screen. While the file uploads successfully, the uploaded file does not appear in the popup on the same screen, unlike the original screen where the uploaded file is immediately visible. Could you please suggest how we can fix this issue?

2 replies

SAMLK
Hero (Partner)
Forum|alt.badge.img+13
  • Hero (Partner)
  • 237 replies
  • April 30, 2025

Hi ​@ajayifs ,

Maybe just double-check the web client events on the standard screen you referred to — looks like something might’ve been missed on the new screen.


Forum|alt.badge.img+8
  • Author
  • Sidekick (Partner)
  • 27 replies
  • May 1, 2025

Hi ​@SAMLK 

Thanks for your reply I checked all the configuration and events 

We have 2 pages 1. Existing Setting up priorities.. with c_upload_id 8 as mapping 2. New page with C_upload_id 9 .. Here when i upload the file be it priority optimization or SLA, respective page should show me the result of its matching upload _id.

Setting up priorities should show 8 results which is already in Place.. and working.

our aim is to make the same work for our page to show 9 list


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