Question

Update status in Mobile WO Service using API

  • 23 April 2024
  • 0 replies
  • 29 views

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Hello,

I already know which APIs to use to update the status of a Work Order Service, but when this is trasferred to the Mobile I had the following error:

{

    "error": {

        "code": "DATABASE_ERROR",

        "message": "Database error occurred. Contact administrator.",

        "details": [

            {

                "code": 20110,

                "message": "ORA-20110: JtExecutionInstance.NOSTATUSCHGALLOWSTATUSLOCKED: Not allowed to change the status when the Work Assignment is downloaded to a mobile device."

            }

        ]

    }

}

 

So I was thinking that I need to use another API to do the updates on the Work Order, is this correct? or do I need something else?

 

Thank you!


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