We are encountering an issue in our Installation Report workflow related to the picture capture sequence within the associated surveys. Below are the details:
Surveys Involved:
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857 — Installation data capture with initial pictures
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858 — Contains the “More Equipment?” question after picture capture
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316 — Additional picture capture survey triggered when required
Issue Description:
As per the expected behavior:
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The system should allow the user to capture 4 pictures in Survey 857
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Then prompt the user via Survey 858 asking if they want to capture 4 more pictures
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If the user selects Yes, Survey 316 should start for the next set of 4 pictures
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If the user selects No, the survey should end
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Current Observed Behavior:
We have configured the Next Survey field in the answer options as follows:
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For the ‘Yes’ option, we have added Survey 316 in the Next Survey field.
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For the ‘No’ option, we have kept the Next Survey field blank.
However, while testing the survey on the mobile app, we observed that:
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When selecting ‘Yes’, it correctly navigates to Survey 316.
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When selecting ‘No’, it is also navigating to Survey 316, even though the Next Survey field for this option is blank.
Please find the attachment of the survey screens
