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Hi

For a task, the time difference between work started & completed is automatically clocked & gets filled in time reports. I need to manually go to work task clockings & delete it. Is there a way to avoid getting entry for it?

I need to show only the time which is manually filled by FSE.

Hey @anushakh 

I did not completely understand the requirements.

Are you referring to Process ID 134?

Can you please rephrase?

Cheers!


If this is for IFS Cloud, you can turn off automatic clockings on the Site as well as in the workflow configuration.

 


Hi Anmise

This is off at site level

 and also at workflow level--path mentioned below

The workflow is active too but still auto clocking is happening. Check this

 

 


And the “Auto Time” is inactive on the workflow, and the workflow has been applied to that particular task? If that’s the case, I’d call that a bug and raise a support case.


This is how it is off, but how to apply it to a particular task?

 


The data in the “Filters” tab control which tasks get a particular workflow associated. You can see this on the task in mobile, where you will see a field called “Configuration Applied” in the task details, if you actually have a workflow applied.

 

https://docs.ifs.com/ifsclouddocs/22r2/DefineMaintenanceBasics/AboutWorkFlowConfiguration.htm

 


we raised the ticket in support, they accepted it a bug in core code and they are working


Would you be able to advise weather the issue is resolved in any of the versions already


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