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The inventory parts are not showing up in the service for intercompany flow.

  • September 2, 2026
  • 1 reply
  • 24 views
TLAKLK
Hero (Employee)
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The customer wants to use contractor-sourced materials to create a single Purchase Order for the entire job completed by the service contractors. However, the Payment Lines on the Request Task are not reflecting the materials, which means we cannot create a Purchase Order.

This issue arises because the inventory parts are not being recognized in the Purchase Parts tab of the service contractor, as the contractor's scope is set as intercompany.

This functionality needs to be implemented in future releases.

https://www.linkedin.com/in/thilina-lakshitha-483410132/

    1 reply

    Do Gooder (Partner)
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    • MuzErika
    • Do Gooder (Partner)
    • September 2, 2026

    Just to add, to simplify the materials setup, it would be good to make purchase parts visible automatically on the Payment Lines on the Contractor Orders if the connected part already has the supplier for purchase part record and supplier agreements. This means customers will not need to do extra admin by setting up supplier for purchase part records and the service contractors purchase part records for all materials. This is particularly important when contractors can supply 100s different parts on the job. This also would mean there is no need to setup the “default” purchase part on the service contractor record for the material cost type as associated inventory part from the Materials tab should be the default purchase part for the payment line (works the same way as sales part gets automatically populated on the Sales tab after the inventory part is issued on the Request Task).

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